At JNDCYY ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, contact us, or otherwise interact with our services.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain your consent before carrying out the relevant processing activities.
1. Information We Collect
We may collect the following categories of personal information, depending on how you interact with our website.
Personal and Contact Information
When you place an order, create an account, subscribe to our marketing communications, or contact us, we may collect information such as:
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Your name
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Billing and shipping addresses
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Email address
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Telephone number, if provided
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Order details and purchase history
Payment Information
When you make a purchase, payment information is processed through the payment providers available at checkout.
We may receive payment-related information necessary to confirm and manage your transaction. Full payment card details are generally handled by the relevant payment processor rather than stored directly by us.
Device and Usage Information
When you visit our website, certain information may be collected automatically, including:
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IP address
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Browser type and device information
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Operating system
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Pages viewed and links clicked
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Referring website or source
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Approximate location derived from your IP address
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Website interaction and browsing activity
Cookies and Similar Technologies
We may use cookies, pixels, and similar technologies to operate our website, remember preferences, understand visitor behavior, measure advertising performance, and improve the shopping experience.
Where required by law, non-essential cookies and advertising technologies will be used only after obtaining your consent.
2. How We Use Your Information
We may use your personal information for the following purposes:
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Order fulfillment: To process payments, confirm purchases, ship products, and manage returns or refunds.
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Customer service: To respond to questions, resolve order issues, and provide customer support.
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Website operations: To maintain, troubleshoot, and improve our website and services.
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Personalization: To remember your preferences and provide a more relevant shopping experience.
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Marketing communications: To send promotional emails, product updates, and special offers where permitted by law and, where required, with your consent.
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Advertising and analytics: To measure advertising effectiveness, understand shopping trends, and improve marketing campaigns, subject to applicable privacy and consent requirements.
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Fraud prevention and security: To detect suspicious transactions, protect our customers, and maintain website security.
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Legal compliance: To meet applicable legal obligations and respond to lawful requests.
3. How We Share Your Information
We do not sell your personal information in exchange for money. However, certain data-sharing activities for targeted advertising may be considered a "sale," "sharing," or targeted advertising under some privacy laws.
We may disclose personal information to the following categories of recipients when necessary:
Service Providers
We may share information with companies that help us operate our business, including:
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E-commerce platform providers, such as Shopify
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Payment processors
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Shipping and delivery providers
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Order fulfillment and logistics partners
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Customer support providers
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Website analytics and technology providers
These providers may process information on our behalf to perform the services they provide.
Advertising and Analytics Partners
Where permitted by applicable law and subject to any required consent or opt-out rights, we may share certain online identifiers and browsing activity with advertising or analytics partners to measure campaigns and deliver relevant advertisements.
Legal and Business Purposes
We may disclose information when reasonably necessary to comply with applicable law, respond to valid legal requests, protect our rights, prevent fraud, or support a business transaction such as a merger or transfer of assets.
We do not authorize third parties receiving information from us to use it for purposes prohibited by applicable law or our relevant contractual arrangements.
4. Cookies and Advertising Technologies
Cookies are small data files stored on your device that help websites function and remember certain information.
We may use the following categories of cookies:
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Essential cookies: Necessary for website functions such as shopping carts, checkout, security, and account access.
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Preference cookies: Help remember your settings and preferences.
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Analytics cookies: Help us understand website traffic and improve performance.
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Advertising cookies: Help measure marketing campaigns and, where permitted, deliver relevant advertisements.
You may be able to manage cookies through our website's cookie settings or your browser settings.
Disabling certain cookies may affect website functionality. Where applicable law requires consent for non-essential cookies, you may decline them without losing access to features that do not depend on those cookies.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.
Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to any applicable retention obligations.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security, but we work to maintain appropriate protections for the information we handle.
7. International Data Transfers
Because we may serve customers in multiple countries, your personal information may be processed or stored in a country other than the country in which you reside.
Where personal information is transferred internationally, we will take steps required by applicable law to ensure that the transfer is lawful and that appropriate safeguards are in place when necessary.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
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Request access to the personal information we hold about you.
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Request correction of inaccurate or incomplete information.
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Request deletion of certain personal information.
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Request a copy of your personal information in a portable format.
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Object to or request restrictions on certain processing activities.
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Withdraw consent where processing is based on consent.
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Opt out of certain marketing communications or targeted advertising.
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Appeal certain privacy-related decisions where applicable.
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Not be discriminated against for exercising your privacy rights.
These rights are subject to applicable legal conditions and exceptions.
To exercise your rights, please contact us using the details provided below. We may need to verify your identity before fulfilling a request.
9. Marketing Communications
If you subscribe to our promotional emails, we may send you news about new arrivals, product recommendations, promotions, and special offers.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or contacting us directly.
Even if you opt out of marketing communications, we may still send non-promotional messages necessary to manage your orders, provide customer support, or meet legal obligations.
10. Children's Privacy
Our website is intended for a general shopping audience and is not directed toward children under the age at which they may independently provide personal information under applicable law.
We do not knowingly collect personal information from children in violation of applicable privacy laws. If you believe that a child has provided personal information to us unlawfully, please contact us so that we can review the situation and take appropriate action.
11. Third-Party Websites
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, security, or content of third-party websites that we do not control.
We encourage you to review the privacy policies of those third parties before providing them with personal information.
12. United States Privacy Disclosures
Depending on the state in which you reside, you may have additional privacy rights under applicable state privacy laws.
These rights may include the right to know what categories of personal information are collected, access specific information, request deletion or correction, and opt out of certain sales, sharing, or targeted advertising activities.
Where applicable, you may exercise these rights by contacting us using the information below or through any privacy request or opt-out mechanism provided on our website.
We will process qualifying requests in accordance with applicable law and will not unlawfully discriminate against you for exercising your privacy rights.
13. European Economic Area and United Kingdom Privacy Disclosures
If you are located in the European Economic Area or the United Kingdom, additional data protection rights may apply under the GDPR or UK GDPR, as applicable.
Depending on the circumstances, we may process personal information on the basis of:
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Performance of a contract, such as fulfilling your order.
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Compliance with a legal obligation.
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Our legitimate interests, where those interests are not overridden by your rights.
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Your consent, where consent is the appropriate legal basis.
You may have the right to access, correct, or erase personal information, restrict or object to certain processing, request data portability, and withdraw consent where processing is based on consent.
You may also have the right to lodge a complaint with your local data protection authority.
Where required, we will provide additional information about the applicable legal basis and safeguards for processing or transferring your personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.
Any revised version will be published on this page, and the "Last Updated" date will be amended where appropriate.
We encourage you to review this page periodically to stay informed about how we protect your personal information.